Job description We are hiring Female Customer Service Representatives to manage customer queries and complaints. Only serious and Immediate joiners apply Note: preference will be given to people who are on Visit/Cancelled Visa Communication Skills Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Computer Knowledge/skills Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explore Excellent Typing skills Demonstrates understanding of the Internet, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environment Customer Focus Excellent customer service skills, including maintaining focus on the customer issue in a fast -paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business. Most often occurring in the weeks surrounding the holiday season Problem Solving Skills Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self disciplined Organized and detail -oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi -tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Desired Candidate Profile

Filipino

Basic – Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management), Bachelor of Arts, Any Graduation

Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently

Industry Type

Functional Area / Department

Key Skills

Employer Details

Job description We are hiring Female Customer Service Representatives to manage customer queries and complaints. Only serious and Immediate joiners apply Note: preference will be given to people who are on Visit/Cancelled Visa Communication Skills Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Computer Knowledge/skills Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explore Excellent Typing skills Demonstrates understanding of the Internet, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environment Customer Focus Excellent customer service skills, including maintaining focus on the customer issue in a fast -paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business. Most often occurring in the weeks surrounding the holiday season Problem Solving Skills Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self disciplined Organized and detail -oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi -tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

4 – 6 Years

Dubai United Arab Emirates

Salary Not Disclosed

As per the UAE Labour Law

UG 006, A5 Building, Dubai Digital Park, Dubai United Arab Emirates

https://www.selfdrive.ae/

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